Prime Industrial Products Pty Limited
APPLICATION OF THIS POLICY
We know that how we collect, use, exchange and protect your information is important to you, and we value your trust. Protecting your information and being clear about what we do with it is a vital part of our relationship with you.
PIP is governed by and complies with the Australian Privacy Principles ("APP's") under the Privacy Act 1988 (Cth). PIP will review this policy regularly, and may update it from time to time.
Collection and Use of Personal Information
The type of information that PIP may collect from individuals will depend upon the particular transaction and the dealing. Normally the personal information we collect may include an individual's:
Personal information will, generally, only be used for the primary purposes of:
PIP will sometimes collect information when you use a digital service (including online and mobile services). Broadly, we collect two types of information:
Notification of Collection of information
When we receive personal information from you directly, PIP will take reasonable steps to notify you how and why we collected your information, who we may disclose it to and how you can access it, seek correction of it or make a complaint.
Sometimes we may collect your personal information from third parties and you may not be aware that we have done so. If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection.
You can elect to deal with PIP anonymously, or by using a pseudonym. However, if you don't provide us with your personal information, we may not be able to:
Disclosure of Personal Information to Third Parties
PIP may disclose your personal information to third parties for the following purposes:
PIP may disclose your personal information (excluding sensitive information about you) to third parties for the purposes of direct marketing PIP's services. We will obtain your specific consent to disclose sensitive information for direct marketing purposes.
You are permitted to opt-out of direct marketing at any time you choose.
Under no circumstances will PIP sell or receive payment for licensing or disclosing your personal information.
Disclosure of your Personal Information to Third Parties Outside Australia
PIP operates its business within Australia and generally uses systems located within Australia, but in some cases may disclose your personal information to recipients who hold their data outside of Australia. Where we do this, we ensure appropriate data handling and security arrangements are in place. Please note that Australian law may not apply to some of these entities.
Accessing your Personal Information
You have the right to request access to the personal information PIP holds about you, subject to some exceptions (listed below). Requests for access will be dealt with in accordance with the Freedom of Information Act 1982 (Cth).
Your right to access your personal information is not absolute. In some circumstances we are permitted to refuse access to personal information, such as where:
You also have the right to request the correction of any of your personal information that PIP holds. PIP will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please contact PIP as follows:
By email: admin@primesuppIies.com.au
By mail: PO Box 5003, Bunbury Western Australia 6230
PIP reserves the right to recover from you its reasonable costs incurred in searching for and providing access to your personal information.
Protection of your Personal Information
PIP will take all reasonable steps to ensure that your personal information is kept secure and is properly protected from misuse or loss, and unauthorised access, modification or disclosure.
Your personal information is stored by PIP on secure servers in controlled facilities. Our security safeguards include:
Unsolicited Personal information
"Unsolicited" personal information is personal information about an individual that an organisation has unintentionally received. This is an uncommon occurrence for PIP, but when it does happen, that information will be protected with the same rigour as we treat personal information we intended to collect If we could not have collected this information through our normal processes, we will de-identify that information as soon as practicable.
PIP provides products and services via its website. When you visit PIP's website, our web servers record anonymous information such as the time, date and URL of the request. This information allows AIS to monitor its performance and improve the website's structure.
Privacy Complaints and Enquiries
PIP welcomes feedback about privacy issues and will attend to all questions and complaints promptly.
To lodge a complaint, please get in touch with us via the methods identified in section 6 of this Policy. We'll review your concerns and get back to you as soon as practicable.
If you're not satisfied with our handling of your complaint, you can make a complaint to the Privacy Commissioner at the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au.
Updated: 4 December 2014